The diagnostic stands alone
Two weeks, a ranked list of what to fix first, and our reasoning for the order. It is useful whether or not you hire us to do any of it.
We build growth systems, not slide decks.
Marketing, ads, IT, AI and automation in one team. We build the campaign that creates demand, and the system that handles it once it arrives.
Three minutes to answer. One reply from a person, within one business day.
What we ship
We don't just recommend software. We run our own.
Flows and App Builder are our own products. We built them, we run them, and we keep them running. So when we tell you a system can be built or a process automated, that isn't a consulting opinion. Ask, and we'll show you one working.
Flows
An operations platform for cash-on-delivery e-commerce. Built around that order cycle, so it fits any business that runs the same one.
- Stock and order management
- Couriers connected: deliveries created and tracked
- Automations you build on your own data: couriers, WhatsApp, orders
- A shared inbox for customer messages
- Team management
App Builder
A mobile app builder for people who don't write code. Point it at a Shopify or WordPress site and you get an app for your brand.
- Connects to your Shopify or WordPress site
- Openative Headless if you have no CMS
- Customise and preview in the builder, then submit the update
- Published under your developer account or ours
What we do
Five disciplines. One accountable team.
Start with one. The second costs less because we already understand your business, and nothing has to be rebuilt to add it.
AI
Applied, not experimental
Assistants, document intelligence and decision support built on your actual data. Scoped to a measurable outcome and shipped in weeks, not quarters.
Automation
Remove the manual work
The handoffs, approvals and copy-paste between your tools, rebuilt as systems that run without anyone remembering to run them.
Marketing
Demand that compounds
Positioning, content and lifecycle programmes that build an owned audience instead of renting attention month to month.
Ads
Spend that pays back
Paid search, social and retargeting managed against pipeline and payback period. Not impressions, reach or any other number you cannot bank.
IT
Infrastructure that holds
Cloud, security and internal platforms built so growth doesn't outrun the systems underneath it, and so an outage isn't a company-wide event.
Where we're different
Most agencies stop at the lead. That's where the second problem starts.
A campaign that works creates work: more enquiries than your team can answer well, more data than anyone reads, more manual steps than anyone has time for. Agencies that only do marketing hand you that problem and call it success. We build the layer that absorbs it. That's why our AI and automation practice sits next to the growth work instead of being a separate consulting line.
Without the system
- Enquiry lands in a shared inbox
- Someone notices it, eventually
- Details retyped into the CRM
- Follow-up depends on who remembers
- Reporting assembled by hand each month
With the system
- Enquiry qualified and routed on arrival
- Owner assigned with full context attached
- CRM populated from the source, once
- Follow-up sequenced and escalated automatically
- Reporting live, from the same data
We build that second column for clients. Flows is the same idea inside cash-on-delivery operations: messages routed on arrival, follow-up sent without anyone chasing it.
How we work
No discovery theatre. No twelve-week strategy phase.
You should be able to see whether this is working within the first month, and you should never have to ask what we are doing this week.
Diagnose
Week 1–2We audit what you are running, what it costs and where it leaks. You get a ranked list of what to fix first, with our reasoning. This is useful even if you never hire us.
Scope
Week 2One plan with a number attached: fixed deliverables, a timeline, and the single metric each workstream is accountable to. No open-ended retainers.
Build
OngoingTwo-week cycles, each ending in something you can look at. Progress is continuous and visible, not revealed at a presentation.
Compound
Month 3+We stay on what is working, kill what is not, and reinvest the difference. Reported monthly against the metric we agreed in week two.
Before you commit
We'd rather remove your downside than promise you upside.
None of this is a nice-to-have we would drop under pressure. Each one goes into the scope before you spend anything.
A fixed number before you commit
One plan, fixed deliverables, a timeline and a price. No open-ended retainer, and no scope that discovers itself later.
One metric per workstream
Agreed in week two, reviewed on a date set in week two. If we are not clearing the bar, you hear it from us before you ask.
The AI pilot has an exit
We prove it on one workflow, against an evaluation set defined before we start. If the numbers do not clear the bar we agreed, we stop there and you owe nothing further.
And the people who write that scope are the people who do the work. We don't sell with one team and deliver with another.
Before you ask
Everything you'd ask on the call anyway.
Yes. Ask in the form and we will walk you through a live account rather than a slide deck. Neither is what you would buy from us: Flows is an operations platform for cash-on-delivery e-commerce, and App Builder turns a site into a mobile app. They are how you check that we build things properly.
Start here
Tell us what isn't working.
Three minutes to answer. We come back within one business day with an honest read on whether we are the right team for it, including when we are not.
No sales sequence. No newsletter. One reply from a person.
What happens next
- 01We read the enquiry and reply within one business day.
- 02If it looks like a fit, we book 30 minutes to understand the situation properly.
- 03You get a written scope with a fixed number before anything is committed.